Residence Hotel Takayama Station

Very near the Takayama station, less than 5min walk away. Rooms are beyond spacious, with a balcony as well as kitchen are equipped with toaster, cooking hob, washing machine etc. Free giant bottle of water daily and if you don’t need housekeeping, you get to choose a free gift like a beer or crackers. Free ticket to use onsen at a different hotel, about 10min walk away. Near to a number of stores and eateries all around.

The location of this place can't be beat for convenience. Our balcony was literally overlooking the bus/train station, and still, it was super quiet on that part. It's a perfect base for day trips to Kamikochi or Shirakawago. The room we had was the biggest we had in Japan, feeling more like a small appartment. Kitchenette, washing machine, a covered balcony to dry your stuff, good AC and wifi, we had everything we needed. There is also a supermarket within 10 minute walk.

The location is 2 minutes from the station and a few minutes from the historical houses. The room was big and with a pleasant view over the station and the mountains. There was a sliding wall between one bed and the other two, which was really good to read before going to sleep without bothering others.There were a lot of free drinks in the in the fridge. Washing/dryer worked really well. Also a lot of products available in the bathrooms.

I have never sent in a review for my bookings but for this accommodation, I really must. The overall experience at Residence Hotel was beyond my expectations. First, let's start with the room and facilities. The room was clean and spacious. It was extremely helpful that there was a washing machine for us to use. We even cooked and the ventilation was good enough for no smell to linger behind. Of course, the toilets are clean as always, just like most hotels I've stayed in Japan. I am extremely particular about cleanliness and the state of the rooms I book, so this accommodation really exceeded my expectations. Next, the service. It was exceptional. Here is the context to my comment: On the third day of our stay, we realised the fridge wasn't working. It was definitely working the first two days because we kept fruits and groceries in them. I went to the concierge and a staff member went up to help me get it running. They told me to inform them if it still didn't work the next day. Unfortunately, it did not work but we were too lazy to let them know. We decided to let them know when we checked out so that they could get it fixed before the next guest arrives. Later, the female staff I spoke to about the fridge gave us a box of Japanese snacks to apologise for the fridge even though they didn't have to. She mentioned that they felt bad that the fridge spoiled when we were staying there for our anniversary. This thought and care in their service recovery was so heartwarming and I am so appreciative of it. Her service was also exceptional because prior to the gift, I had to trouble her to help me make cancellations for my other reservations on the phone. My biggest regret was not getting her name so that I can credit her here. Thank you Residence Hotel team! You were all wonderful :)

We had a room on the top level with views over the city, mountains and the station - it was a spectacular view as the snow started to fall. The hotel was quiet, perfect location for early morning tours and had a well equipped kitchen for self catering. Plenty of space being the largest hotel room in our 3 week trip to Japan. Staff were friendly and helpful too, and provided free daily drinks in the fridge. We also tried the outdoor family onsen at their partnered hotel down the road, which was a great experience.